Contact information

We're here to help with any questions about your Avelune order, products, returns or deliveries.

Customer Support

For general enquiries, order assistance, returns, refunds or shipping questions, please contact us at:

We aim to respond to customer enquiries as soon as reasonably possible. Response times may be longer during weekends, public holidays and periods of high demand.

Order Enquiries

If you're contacting us about an existing order, please include your order number and the email address used to place the order.

This will help us locate your order and assist you more quickly.

Returns & Refunds

If you would like to request a return, refund or replacement, please contact:

support@avelunepets.com

Please contact us before returning any products. We will provide you with the appropriate instructions.

For further information, please see our Returns & Refund Policy.

Contact

For any other questions about Avelune or our policies, please email: